Zeitauktion
4,8 na 5 gwiazdek | Oceny: 7030
Szczegóły dotyczące ocen
4,9 | Wysyłka |
---|---|
4,8 | Opis artykułu |
4,8 | Komunikacja |
Co kupcy mówią o tym sprzedawcy
Starsze niż 30 dni
Transakcja przerwana
Oceniony przez Laurent A. z dnia 30. stycznia 2024
Rolex ...
Komentarz sprzedawcy:
Thank you very much for your honest review! That helps us to continually improve our service.
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Oceniony przez Øyvind F. z dnia 17. października 2023
Omega ...
Nabywca poleca tego sprzedawcę
Komentarz nabywcy:
I asked if the watch has been polished. The question was not answered.
Komentarz sprzedawcy:
Thank you very much for your honest review! That helps us to continually improve our service.
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Oceniony przez Jean francois B. z dnia 26. maja 2023
Rolex ...
Komentarz nabywcy:
Le vendeur a augmenté le prix de 11000€ en 1 jour après avoir accepté de la vendre vraiment honteux
Komentarz sprzedawcy:
Unfortunately there has been a techincal issue with the watches that recetnly got a price reduction. As everything is uploaded automatically we certainly did not do that on purpose.
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Oceniony przez Didier M. z dnia 23. maja 2023
Rolex ...
Komentarz nabywcy:
I made an offer which was accepted. I paid and a couple of days later they cancelled the sale just by saying “double selling “. No further explanation. I had news only days later, and because I insisted, saying it was a human mistake… Very poor consideration for customers. I certainly do not recommend.
Komentarz sprzedawcy:
Thank you for your review. We are sorry that a double selling occured here due to a mistake by one of our collegaues, which is the truth. We explained thouroughly what happend and are happy to prove our professionalism to you in the future.
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Oceniony przez Tobias H. z dnia 04. października 2021
Rolex ...
Komentarz nabywcy:
Preisverhandlungen wurden geführt und eine Einigung erzielt, die Uhr wurde jedoch dann danach als bereits verkauft deklariert. Nicht mal eine Entscheidung habe ich erhalten. Super schlechter Customer Service. Ich kann nur empfehlen bei so einem unseriösen Unternehmen nichts zu kaufen.
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Oceniony przez Mads M. z dnia 28. sierpnia 2021
Rolex ...
Komentarz nabywcy:
Suggested a price (not much below asking) - it got accepted, I immediately paid the money intro escrow account - then after money had arrived, they cancelled the order, reason: watch sold! Apparently when a suggested price is accepted I'M obligated to buy, but seller can just do what they like - very bad way of doing business, will ignore this seller in the future.
Komentarz sprzedawcy:
Thank you very much for your feedback! We apologize for this inconvenience. Unfortunately, there was an error in the system and therefore we could not process your order in time. We are investigating this problem intensively and hope to repair it as soon as possible.
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Oceniony przez katia m. z dnia 31. lipca 2021
Rolex ...
Komentarz nabywcy:
Commerciante non serio , ho pagato l’orologio e poco dopo mi ha scritto che era venduto , pessima esperienza
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Oceniony przez Jean-Jacques A. z dnia 16. lipca 2021
Blancpain ...
Komentarz nabywcy:
trop lent
Komentarz sprzedawcy:
Thanks a lot for your review.
Oceniony przez Gabriel L. z dnia 08. marca 2021
Rolex ...
Komentarz nabywcy:
der grund ist bekannt .... weder BJ der uhr war richtig statt 87-88, war die angabe 1991, und das werk soll ein 3135 sein .... ist aber 3035..... würde bei diesem verkäufer nicht mehr kaufen leider
Komentarz sprzedawcy:
Guten Tag, vielen Dank für das Feedback zu Ihrer Bestellung. Wir entschuldigen uns für die Unannehmlichkeiten, welche hier entstanden sind. Sie haben recht, es sollte nicht unser Anspruch sein eine fehlerhafte Beschreibung zur Verfügung zu stellen. Gerne geben wir diesen Fall an die zuständige Abteilung weiter, damit wir aus diesen Fall lernen. Mit freundlichen Grüßen
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Oceniony przez Andy C. z dnia 11. sierpnia 2020
Chronoswiss ...
Komentarz nabywcy:
I accepted the offer, wanted to pay for the item but due to International forex not operating during weekend, I was unable me to transfer the fund (i screencapped everything to the seller but no reply ever since) Then on Monday when forex resumes I tired to settle the transfer only to realize the listen and the item is no longer available. Contacted the seller and no reply.
Komentarz sprzedawcy:
Thank you for your feedback. Unfortunately, the watch had already been bought by another customer before we could process your inquiry. We apologize for not replying sooner and thank you for understanding.
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Oceniony przez Bernard G. z dnia 11. sierpnia 2020
Cartier ...
Komentarz nabywcy:
J’ai commandé, j’ai payé, et là on m’annonce que le bracelet ne serait pas équipé de 2 maillons mais d’un seul. Ceci contrairement à ce qui m’avait écrit et qui avait fait que j’avais commandé et payé. Vendeur pas fiable. Je tiens à disposition tous les échanges écrits. Méfiance !
Komentarz sprzedawcy:
Thank you for your feedback. We are really sorry that you are not satisfied with our processing. We were of the opinion that the selected links fit. Unfortunately it did not fit. Nevertheless, we have at least found a suitable link and had hoped that the measure was sufficient. Please excuse the inconvenience.
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Oceniony przez Meziane B. z dnia 18. czerwca 2020
Breitling ...
Nabywca poleca tego sprzedawcę
Komentarz nabywcy:
Pas de réponse
Komentarz sprzedawcy:
Thank you for the feedback. We try our best to improve our reply service. Best regards
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Oceniony przez Nigel W. z dnia 12. czerwca 2020
Franck Muller ...
Komentarz nabywcy:
Seller withdrew offer after I had accepted it. Failed to notify me until I raised a query. Only apologised after I explained the inconvenience of checking if my payment had been received. Little support from Chrono 24 which was disappointing.
Komentarz sprzedawcy:
I am sorry - there is NO good API from Chrono24 to shut-down offers when they are sold on a different plattform
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Oceniony przez Odai A. z dnia 15. maja 2020
Omega ...
Komentarz nabywcy:
We agreed upon the seller terms and price and even i was made to change my shipping destination although the seller online site clarifies they sell worldwide! And that happened once i asked if the watch was polished or in original condition ,so abruptly the sales person apologised of not continuing the sell cause of not being able to ship to my destination and thus ending any mean of communication !! Why? cause there is no room to communicate with the company's sales person ; the sales person sent me an offer and after i accepted the offer the sales person revoked it and sent me a mockery message challenging me to try to buy the wstch again . And suddenly they took the watch off their chrono24 site while it was still available at their online shop! Then after 2 days reposted it here again . In conclusion : this is what you expect from a company that hires inadequate sales person wearing a 2$ fake D&G and want them to sell high end watches !
Komentarz sprzedawcy:
To ship watches inssured is a big deal - watches are declared as value class II - you need a company who will insurre watches - and to ship to Jordan is a problem - the companys will deny to ship towards Jordan -
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Oceniony przez savino g. z dnia 30. kwietnia 2020
Zenith ...
Komentarz nabywcy:
Commerciante Scorretto. Vi spiego in breve quello che è successo. Invio una proposta d’acquisto per un orologio che m’interessa ma il commerciante NON accetta e mi invia una controproposta. Dopo averla valutata (prendendomi tutto il tempo che mi era consentito quindi non accettandola immediatamente ma dopo quasi due giorni) accetto ripeto Accetto ed a questo punto passo alla fase successiva cioè il pagamento. Questo (Il pagamento) NON avviene nell’immediatezza perché accetto la sua proposta d’acquisto nel tardo pomeriggio, quindi decido di pagare il giorno dopo. Be sapete che succede??? mi viene comunicato che la transazione è stata annullata perché NON ho effettuato il pagamento senza neanche avvisarmi. Comportamento del tutto scorretto da parte del venditore. (Poteva comunicarmi che se NON avessi provveduto al pagamento avrebbe Annullato la Vendita anche perché io avevo accettato la sua proposta. Doveva aspettare solamente il pagamento che avrei effettuato nel pomeriggio) Per quanto mi riguarda esperienza Pessima. Pessimo Venditore.
Komentarz sprzedawcy:
Hallo. Wir haben am Sonntag einen Gegenvorschlag an Sie gesendet. Diesen haben Sie am Dienstag angenommen. Leider war ein anderer Kunde schneller und somit ging der Zuschlag an Ihn. Wir können nicht wissen wie viele Kunden auf die gleiche Uhr einen Vorschlag abgegeben haben. Eigentlich sollte das Chrono24 System so arbeiten, dass sobald die Uhr auf der gleichen Plattform oder einer anderen Plattform verkauft wurde die Uhr automatisch beendet wird, bzw. alle weiteren offenen Preisvorschläge nicht funktionieren dürften. Chrono24 bietet keine professionelle Schnittstelle wie eine API um dies sauber zu klären. An diesem Punkt wird bei Chronoi24 gearbeitet. Aktuell müssten wir 24/7 am Computer sitzen und schauen welche Uhr wurde wo verkauft und nun müssen wir die Uhr bei Chrono24 beenden bzw. alle vorhandenen Preisvorschläge löschen., Dies ist nicht zu leisten.
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Oceniony przez Ahmed A. z dnia 17. kwietnia 2020
Cartier ...
Komentarz nabywcy:
I try to buy an watch for hime, after I pay the money they told me the watch sold out and I need to wait till have my money again!!! It's not professional at all.
Komentarz sprzedawcy:
Durch ein Nichtvorhandensein eine API Schnittstelle gibt es keinen on-time Angeboitsabgleich
Oceniony przez Juan Antonio G. z dnia 10. marca 2020
Audemars Piguet ...
Komentarz nabywcy:
El reloj que recibí no funciona, no puedo dar cuerda al mismo y lo llevé al servicio oficial de Audemars Piguet en Madrid donde me dijeron que: - Alguna pieza dentro del reloj estaba rota y por eso la corona no se podía mover - La documentación oficial no se correspondía con el reloj comprado, el número de serie es de otro reloj distinto al que compré Lo detecté una vez recibí el reloj, llegue de viaje, y pasó la fecha de devolución de 14 días Cuando tenga la factura del servicio oficial la enviaré para que vean el problema Es inadmisible que engañen de esta manera, y eso que pregunté al vendedor previamente a la compra y me escribió diciéndome que el reloj funcionaba perfectamente
Komentarz sprzedawcy:
teh costumer never contacted us - he got one year warranty - we described the watch with the numbers vissible on the watch itself.
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Oceniony przez Athanasios R. z dnia 25. lutego 2020
Breitling ...
Komentarz nabywcy:
Bad communication
Komentarz sprzedawcy:
Vielen Dank Thank You
Komentarz nabywcy:
Very very bad experience. I paid 20% for a watch, and asked the seller to reserve it for me while the remaining 80% was transferred from an old transaction deposited on Chrono24's secure account. I insisted twice to be sure of their patience, which was accepted. And the unimaginable happened: the watch was in the meantime sold to another customer without informing me (? How could just this can happen when 20% of the watch had been paid?). I was assured that it was an "IT error" (?) and that this should have normally never never never happened… But it nevertheless did happened in our real world… The worst thing was to maintain until the end the illusion that I had really bought it: publishing a certificate of purchase in my name and address at the date of my reservation, and at last telling me that the shipment was on its way. It was only by alarming the seller that the tracking number of my shipment indicated to have been delivered to a wrong address (in another country), that the seller finally informed me that the watch had been sold to someone else (!). It is therefore obvious that I absolutely do not recommend this seller.