Watch My Diamonds
4,8 na 5 gwiazdek | Oceny: 660
Szczegóły dotyczące ocen
| 4,8 | Wysyłka |
|---|---|
| 4,8 | Opis artykułu |
| 4,9 | Komunikacja |
Co kupcy mówią o tym sprzedawcy
Starsze niż 30 dni
Oceniony przez Fabrizio F. z dnia 12. czerwca 2023
Audemars Piguet ...
Komentarz sprzedawcy:
Hello, We appreciate your feedback and are sorry to hear about your concerns with your recent watch purchase. Please rest assured that each diamond on our watches is rigorously examined by trained gemologists. To maintain transparency and quality, we use an independent company to provide an impartial appraisal report. We understand that the product didn't fully meet your expectations, despite matching the appraisal report. To address this, we offered a solution of a free return and a complete refund, which unfortunately you've refused. We apologize for any inconvenience and are eager to make things right. Our dedicated customer service team is ready to assist you in exploring other possible solutions. Your feedback is invaluable in helping us improve our service and offerings. We are committed to providing a better experience in the future. Best regards,
Oceniony przez Willem Van de kerkhof z dnia 05. stycznia 2022
Rolex ...
Komentarz nabywcy:
Geleverde komt niet overeen met advertentie en als je dat meldt hebben alleen maar uitvluchten om zich goed te praten Doe geen zaken met Watch my diamonds
Komentarz sprzedawcy:
Hello, Thank you for taking the time to write a review. Your input and feedback are vitally important to us. Here at Watch My Diamonds we pride ourselves on quality timepieces and most importantly we always strive to exceed our clients’ expectations. Our description clearly stated that it is a vintage Rolex watch, model number 16014 which is from 1980's. We explained that Rolex itself used to make watches thinner back in a days and the exact measurement of 36mm model is 35.5mm, but all official Rolex documentations state that it considers to be 36mm. We understand that sometimes purchases do not meet expectations once you receive it in real life and we reached out to you via chrono24 offering you a full refund for the timepiece, because your satisfaction is of most importance to us. We offered you a fully insured prepaid shipping label and as soon as we would receive the item, 100% refund would be issued the same day. However, you decided to keep the watch. Thank you again for your feedback, please let us know if you will change your mind. We will be more than happy to further assist you and provide updated label for return.
Oceniony przez S z dnia 10. sierpnia 2020
Rolex ...
Komentarz nabywcy:
الصور ليست مطابقه للواقع
Komentarz nabywcy:
The watch is the same that the dealer promise me to sell, but the diamonds’ specimens (I.e. color and clarity) I checked on the watch are not the ones that the dealer wrote me and declare me to be. They are much worse. It means that the value of the product (watch + installed diamonds) is lower respect what I paid and, for the moment, no price’s adjustments are been proposed by the seller!