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4,9 na 5 gwiazdek  |  Oceny: 773

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98% nabywców poleciłoby tego sprzedawcę.

Co kupcy mówią o tym sprzedawcy

Oceniony przez Chirana B. z dnia 27. marca 2024


Breitling Breitling Chronomat Automatic 36 A10380101A2A1

Nabywca poleca tego sprzedawcę

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Komentarz sprzedawcy:

Thank You for using Your time to write us the feedback! We appreciate Your trust and your recommendation means a lot to us. Please always feel free to contact us, we will be happy to help. Thank You for choosing us! Kindest regards,

Starsze niż 30 dni

Oceniony przez A z dnia 14. marca 2022


Breitling ...

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Komentarz sprzedawcy:

Thank You for taking the time to share Your experience! We are sorry we lose the mark this time. We understand Your frustration because of the long delivery and we are very sorry it happened with Your chosen model. We tried to deliver it as fast as possible but unfortunately not everything depends on us. We hope You will enjoy Your new Breitling every day! Thank You for Your recommendation, it means a lot to us! Please always feel free to contact us, we will be happy to see You among our Regular Customers. Kindest regards,

Oceniony przez z dnia 05. czerwca 2019


Panerai ...

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Komentarz nabywcy:

The merchant is always very quick with the response and delivered the watch earlier than the suggested delivery date. However, there are 2 issues: 1) The watch I ordered had a malfunction, which is unacceptable give that it's a new watch from a serious manufacturer. The merchant is not to blame, however I expected a better solution from their side. They were quick with their response, but I expected more, give the brand and the price that has been paid. 2) The watch I received was from 2018 and not 2019 as stated on the page. The papers are dated 2019, however the manufacturing date on the back of the watch is 2018. Conclusion: In most cases they will manage the order and delivery it perfectly and on time. However, whenever there is an issue with the watch, you are better off either sending it back and asking for your refund or sending it directly to the manufacturer through one of its suppliers.

Komentarz sprzedawcy:

Dear Sir, Your feedback doesn't seem to be fair and we would like to make the situation clear: 1)We ordered for You the watch from the factory (not even from the shop), so the watch was brand new and no one even touched it before You. The date in the warranty card was the date of the purchase - May 2019 not 2018. 2) About 7-10 days after the purchase You contacted us and told that You have the problem with the clasp and You don't want to repair it - You want a completely new watch. You have also specified that you have already visited several local dealers and that one of them told you that it's just a new watch and after you change the bracelet several times - the problem will be solved. The other one told you that this is a misfunction. It was on 20.05. We offered to you several options: 1) To send the watch to the service center of Panerai and they will fix the problem swiftly. 2) Send the watch to us (which will require a lttle bit more time since in this case we will send the watch to the service center or to the distributor) 3) Send us the video of the problem with the clasp so that we could see what is wrong and could help you. You didn't respond to our message at all. You contacted us only on 3rd of June ( 13 days after our message) and informed us that You sent the watch to the service center and sent us the video of the problem. But we couldn't help you to solve the problem since You have already sent the watch to Panerai. We offered You 3 possible solutions. For this reason we don't think that Your review is fair. As for the substitution to a completely new watch - we wanted to see first what was the problem with the clasp and it was necessary to make sure the watch was not opened by any of the dealers you have visited. In case You wanted a refund - you should have just told us about that. We would refund You without a delay.