Joaillerie Royale

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Excellent communication and and easy transaction. Thank you.

Komentarz nabywcy:

Never received the watch, they changed the explanation 3 times and in the end they cancelled the order. There was a good explanation for this in the end due to fire in the shop. But next time give me the right explanation from the beginning. I choose the shop due to good reviews so the shop should be fine, but when you purchase an expensive watch there should be clear communication.

Komentarz nabywcy:

Angeblich wurde die gekaufte Uhr eine paar Stunden vorher im Ladengeschäft verkauft. Der Händler hat aber sofort geschrieben, dass man nicht bezahlen soll. Also trotz der Endtäuschung ein professionelles Verhalten.

Komentarz nabywcy:

Die Uhr war wie beschrieben und wurde schnell geliefert. Der Händler kann von mir empfohlen werden.

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Very good and qualified service. Quick response to any questions Highly recommendable

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Very helpful communication and quick to dispatch. Was packaged well.

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Unfortunately, the transaction had to be cancelled after the payment had been done due to internal problems at the dealer. It was agreed that as soon as the problems were solved the watch will be offered to me again. In the meantime the watch will be reserved for me and the money was refunded.

Komentarz nabywcy:

Bonne communication mais nous n’avons pu faire affaire pour cause piratage de leur service J’ai demandé un remboursement car les délais de livraison ne pouvaient être respectés

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Love the watch. Thanks again!

Komentarz nabywcy:

Je recommande vivement ce professionnel. La communication s’est très bien passée. Le produit était conforme et l’envoi a été très rapide.

Komentarz nabywcy:

Interlocuteur super réactif - livraison France sous 48h par transporteur - Montre super protégée - Produit conforme à l'annonce. Professionnel à recommander.

Komentarz nabywcy:

Ottimo commerciante preciso e velocissimo nella consegna da consigliare. Grazie aldo

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While there was a challenge with rh package coming through US customs, the shop was incredibly responsive and worked with me to come to a reasonable solution. Because of their actions to fix the situation, I would absolutely purchase from this dealer again.

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Very human-like communication, empathetically solving customers' difficulties.

Komentarz nabywcy:

I would like to characterize the dealer as prompt and friendly in communication. My customer service experience with him was one of the best I have ever had. In the event of a complaint, I was helped immediately and my concerns were treated with absolute professionalism, so that I now have a beautiful, functioning watch and can wear it with a good feeling. I would be happy to buy from him again.

Komentarz nabywcy:

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Komentarz nabywcy:

Bought myself a speedmaster reduced and The condition of the watch was nothing short of the decription. Also the fastest delivery ive ever experienced, big ups to seller and Fedex. Nicely wrapped as well.

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Venditore professionale e molto serio, spedizione velocissima, consigliato.

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Everything was perfect. Thank you

Komentarz nabywcy:

Preisvorschläge wurden nicht akzeptiert. Das liegt nicht am Händler, sondern an Chrono24, das die Option "Pries vorschlagen" standardmäßig anbietet, auch wenn der genannte Preis ein Festpereis ist.

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Komentarz nabywcy:

Tutto secondo aspettative. Orologio che non può mancare consegnato perfetto. Ho chiesto e ottenuto facilmente una ulteriote dichiarazione di autenticità che il laboratorio ufficiale Omega mi ha confermato. Professionalità e celerità. Consigliato

Komentarz nabywcy:

Rien à dire montre magnifique et livraison express !